Terms & Conditions

Terms & Conditions

 

We use the highest level of security and encryption methods available for processinf payments online.  That means your payment details are as secure as they possibly can be when you make a purchase from us.

 

We also strictly adhere to best practices of data protection and PCI compliance.  In plain English.. your details are as secure as they possibly can be when you make a purchase from us.

 

Returns, Refunds, Cancellation and Minimum Age Policies

 

How To Return & Refund An Item


Refunds will be given on all unused and undamaged good within 10 days of dispatch.  Your item must be in its original unused condition to be returned, unless there is a manufacturer defect.

Due to the weight and bulky nature of our products, please email office@countrymanjohn.co.uk to request a refund and we will discuss how to proceed.


Return Exceptions

Items can not be returned if they are opened, used, or damaged by you.

 

Cancellations

 

If you decide to cancel your order please phone or email us on office@countrymanjohn.co.uk to discuss the cancellation and arrange a refund where appropriate.

 

 

Minimum Age Policy

 

You must be over 18 years of age to purchase goods from this website.